Contact us by phone or email within 24 hours of your purchase. Refunds are not issued after the event date or once package distribution has started, and they go back to the payment method you used.

Yes, within 24 hours of purchase. After that, all sales are final.

Packages are handed out only at the time and place we announce for the event. Follow us on social media for the latest details.

VIP is an add-on to a regular Mega Monday package, so each VIP needs its own package. You can add both together on the VIP product page, or use a package you already bought.